Breakdowns happen – VETS Facility Services Division employs qualified HVAC-R Service Technicians and plumbers (Indentured apprentice and Journeymen Refrigeration Mechanics and Service Plumbers/Gas Fitters) who are capable of troubleshooting, diagnosing and quickly repairing your firm’s heating and cooling equipment regardless of the make or type of equipment. VETS understands that all service calls are an emergency and will respond promptly prioritizing the response by labeling the service request as;
P1 – Emergency requiring immediate attention because of impact to business or there is an immediate danger to the safety of persons, facility or equipment.
P2 – Break – Fix work that requires attention but is not impeding customers operations from continuing in any way and does not present a danger to persons, facility or equipment.
P3 – Discretionary work usually able to be pre planned and often quoted as a result of additional recommendations from a previous tech visit to site.
VETS Facility Services division will be there for you in a pinch and takes pride in the work that we do including making sure your work environment is as comfortable as possible!
Just like fluid changes and scheduled maintenance for your vehicle, the best way to prevent breakdowns is to keep your HVAC system properly maintained. Every system and customer has different needs and VETS Facility Services division can customize an HVAC maintenance program to fit your budget with from an all-inclusive monthly maintenance package intended to level out your operating expenditures and maximize the life of your system to quarterly and biannual inspections with ad hoc quotes and maintenance as directed.
Quarterly maintenance is our specialty! Many of our customers chose a quarterly maintenance program including seasonal inspections/start ups (cooling in spring, heating in fall) as well regular filter and belt replacements. This option allows our Facility Services technician to keep a close eye on your system and gives you regular feedback on the major components and where they are in their life cycle and to truly take ownership and responsibility for the good working order of your mechanical systems.
Being on a regular maintenance program does not necessarily mean that service calls won’t happen but it does reduce the likelihood of a major break down at a potentially crucial time. Plugged filters and cracked belts can put undue stress on major components like heat exchangers and compressors, with the proper maintenance this can be avoided. Regular maintenance will also reduce your overall operating costs and extend the life of your system saving your thousands. Ask one of our sales reps to speak to the several ASHRAE studies done over the past decade!